40 Ton Double Girder Gantry Crane Assists Container Handling in Kazakhstan

Aicrane recently delivered a tailored 40 ton gantry crane solution to a wheat processing company in Kostanay, Kazakhstan, supporting their container handling operations at a rail freight station. Curious how our expert design and dedicated support overcame unique challenges to optimize their operations? Keep reading to discover the full story.

Project Overview: Enhancing Container Handling Efficiency at Freight Station

Location: Kostanay, Kazakhstan

Customer Industry: Wheat Processing

Equipment Specifications:

• Type: Double Girder Gantry Crane
• Load Capacity: 40 ton
• Span: 19.5 meters
• Lifting Height: 12 meters
• Cantilever: 9 meters (on operator cabin side), allowing it to reach containers positioned beyond the rail line
• Counterweight: Approx. 2 tons on the non-cabin side ground beam for balance and stability
• Container spreader: For efficient loading and unloading of standard 40-foot containers

Challenges: Self-Installation and Wiring Issues

The customer opted to install the gantry crane independently. However, during the commissioning phase, they encountered several issues – most notably, cable miswiring, which affected the overall functionality and safety of the crane.

Recognizing the need for expert assistance, the client reached out to Aicrane technical support team.

After-Sales Support: On-Site Service and Technical Resolution

Aicrane responded swiftly by dispatching an experienced engineer to the site in Kostanay. During the service visit, our engineer:

• Thoroughly inspected the 40 ton gantry crane for mechanical and electrical integrity
• Corrected all cable wiring errors to restore full functionality
• Confirmed the structural balance provided by the 2-ton counterweight
• Ensured the container spreader was properly mounted and operational
• Provided basic operation and maintenance training for the customer’s technical staff

This timely intervention not only restored the crane to full working order but also reinforced the client’s confidence in Aicrane’s commitment to after-sales service and customer success.

Client Feedback & Satisfaction

“We sincerely thank Aicrane for their excellent after-sales service. Engineer Aluk arrived quickly at our site, inspected the gantry crane, and made adjustments to the frequency converter that immediately improved the crane’s performance. He also found an issue with the air conditioning system in the operator cabin. We look forward to receiving a properly functioning unit from the manufacturer soon. We truly appreciate Aicrane’s high-quality products and thoughtful customer care.”

– Sergey Borisovich Kozhaev, General Manager

This project exemplifies Aicrane’s commitment to delivering customized lifting solutions coupled with responsive after-sales service. Even when challenges arise, our expert team stands ready to provide the support needed to keep your operations running smoothly.

Ready to optimize your container handling operations with a tailor-made lifting solution? Contact Aicrane today to discuss your project requirements and experience our reliable service firsthand.